W71 Privacy Policy — How Your Information Is Protected

W71 takes your personal information seriously. This Privacy Policy explains what data we collect, how it is used, and how it is kept secure.

Last Updated: January 2026

How We Protect Your Information

W71's Core Privacy Commitments at a Glance

SSL Encryption

Every transaction and data exchange on w71 is secured with 256-bit SSL encryption, ensuring no third party can access your information.

Your Data Is Never Sold

Your personal information is never sold to advertisers or third parties. This is our strongest and most unwavering commitment.

In Your Control

You can request to view, correct, or delete your information at any time. Your data belongs to you.

Regular Security Audits

Every three months, independent security experts audit w71's systems. Any vulnerabilities found are addressed immediately.

Secure Data Storage

All data is stored on encrypted servers. Payment card details are never stored directly on w71's servers — only tokens are retained.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. The process is simple and takes effect straight away.

1 Introduction

W71 (https://w71.wine) is a trusted online gaming platform for players in Bangladesh. We believe that keeping your personal information safe while you enjoy our services is our top priority. This Privacy Policy clearly explains what information w71 collects, how it is used, and the steps we take to protect it.

By creating an account or using the w71 platform, you confirm that you have read and accepted this Privacy Policy. If any part is unclear, our support team is always ready to help.

This policy applies to the www.w71.wine website, the w71 mobile app, and all associated services.

Although this Privacy Policy is published in Bengali, the English version will prevail in the event of any legal dispute.

2 What Information We Collect

W71 collects two types of information from you — what you provide directly and what is automatically gathered as you use the platform.

Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, mobile number, and residential address.
  • Identity Verification Information (KYC): A copy of your national ID or passport — used solely for identity verification.
  • Payment Information: bKash/Nagad number or bank account details — used solely for deposits and withdrawals.
  • Support Contact: Information you share with us via live chat or email.

Automatically Collected Information

Data Type Purpose
IP AddressSecurity Verification & Geolocation
Device information (model, OS)App Optimization
Browser Type & VersionEnsuring Compatibility
Login Time & Session DataAccount Security
Gaming HistoryService Improvement & Dispute Resolution
Transaction HistoryFinancial Auditing & Compliance
Cookies & Tracking DataPersonalized Experience

w71 never directly stores your payment card number or PIN. All payment information is processed exclusively through certified third-party payment gateways.

3 How Your Information Is Used

W71 uses collected information for specific, legitimate purposes. The main reasons your data is used are:

  • Account Management: To manage login, verify identity, and ensure account security.
  • Payment Processing: To process deposits and withdrawals and maintain transaction history.
  • Service Improvement: To understand your preferences and offer better game recommendations and bonus deals.
  • Customer Support: To resolve issues and handle complaints.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Compliance: To meet the requirements of licensing authorities and law enforcement agencies.
  • Marketing Communications: Promotional offers are only sent with your consent.

W71 never uses your information beyond the purposes stated above. If your data needs to be used for any new purpose, your separate consent will be obtained first.

4 Who Your Information Is Shared With

W71 never sells your data. However, it may be shared in limited ways with trusted third parties in specific circumstances:

Service Providers

Payment gateways, KYC verification services, and technology partners receive only the data necessary for their specific role. All are bound by w71's data confidentiality agreements.

Game Providers

Only the data required to operate games is shared with providers such as Evolution, Pragmatic Play, and others. Personal identity information is never shared.

Legal Requirements

We may be required to disclose data in response to a court order or lawful request from a law enforcement authority. In such cases, only the minimum necessary information is provided.

w71 never shares your information with advertisers or data brokers.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the w71 website and app. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: These are essential to maintaining your login session and ensuring platform security — the platform cannot function without them.
  • Performance Cookies: To understand which pages are most visited, so we can make the website faster.
  • Functional Cookies: To remember your language, theme, and other preferences.
  • Marketing Cookies: Only with your consent — to show you offers based on your interests.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

When you visit w71 for the first time, you will see a cookie consent notification where you can choose which types of cookies you wish to accept.

6 How Long Your Data Is Retained

W71 retains your data only for as long as necessary. Retention periods by data type are outlined below:

Data Type Retention Period Reason
Account InformationDuration of active account + 5 yearsLegal Obligations
Transaction History7 YearsFinancial Auditing
KYC Documents5 YearsLicensing Requirements
Support Contact3 yearsDispute Resolution
Gaming Logs3 yearsSecurity & Fairness Verification
Marketing DataUntil consent is withdrawnConsent-Based Processing

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

7 Your Rights

As a w71 user, you have several rights over your personal information. We respect these rights and have made them easy to exercise:

Right to Access Your Data Right to Rectification Right to Erasure Right to Object to Processing Right to Portability Right to Restriction

How to Exercise Your Rights

  • Viewing & Correcting Your Information: You can do this yourself from Account Settings, or email us at support@w71.wine.
  • Data Deletion: Send your request to support@w71.wine — it will be completed within 30 days, except where legally required otherwise.
  • Marketing Opt-Out: Click the 'Unsubscribe' link at the bottom of any email, or let our support team know.
  • Data Portability: To receive your data in CSV or JSON format, submit a request to our support team.

w71 typically responds to rights-related requests within 30 days. Complex cases may take up to 60 days.

8 Children's Privacy

W71 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at registration. The KYC process requires proof-of-age documentation. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

If you believe a minor is using w71, please notify us at support@w71.wine. We will take prompt action.

9 Security Measures

W71 uses industry-standard security technology to protect your data. Our security framework is outlined below:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Encrypted Database: All stored data is encrypted at all times.
  • Regular Penetration Testing: Third-party audit every three months.
  • Staff Training: All staff receive regular training on data protection.

That said, no system is 100% secure. You also play a role in keeping your account safe — use a strong password and never share it with anyone.

What Do We Do in the Event of a Security Breach?

In the event of a data breach, w71 will notify the relevant authorities within 72 hours and inform affected users without delay. We will take corrective action and update our systems to prevent recurrence.

10 Policy Updates

This Privacy Policy may be updated from time to time due to business changes, new services, or legal requirements.

For significant changes, w71 will:

  • A notification will be sent to your registered email.
  • A notice will be displayed on the platform.
  • The date of any changes will be updated at the top of this page.

Continued use of w71 after any changes will be considered acceptance of the updated policy.

Last updated: January 2026. To request a previous version, contact us at support@w71.wine.

11 Contact

For any questions, complaints, or rights requests regarding this Privacy Policy, please contact w71:

  • Email: support@w71.wine
  • Live Chat: Once logged in to the platform, use the chat icon in the bottom-right corner
  • Time: 24 hours a day, 7 days a week

When emailing us about a privacy matter, please use "Privacy Request" as the subject line — this helps us respond faster. We typically reply within 48 hours.

Your Data Is Safe — Play With Peace of Mind

Your privacy is protected at w71. Sign up and join Bangladesh's most trusted gaming platform.

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